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Learn how to set up and use your carpet cleaner with instruction manuals, user guides and FAQs.
1. Insert the handle into the wand and secure with the provided screw.
NOTE: Tighten the screw with a Phillips head screwdriver. Ensure that the screw is secured.
2. Insert the wand into the main body until you hear a ‘click’.
3. Wrap the power cord around the upper and lower cord hooks.
NOTE: Make sure to wrap the power cord around the upper cord hook first, and then around the lower cord hook to avoid damaging the power cord.
Cleaning Cycle
1) Turn off and unplug carpet cleaner.
2) Rinse the clean water tank with warm water and empty.
3) Fill the clean water tank with warm water. Reinstall the clean water tank to the unit.
4) To flush and rinse the carpet cleaner, turn on the unit and press the spray trigger for 15 seconds while making back and forth passes on a section of carpet.
5) Release the spray trigger and vacuum up the water.
6) Empty the dirty water tank.
Cleaning the Appliance Exterior
1) Turn off and unplug carpet cleaner.
2) To clean exterior, or to reduce static electricity and dust build-up, wipe outer surface with a clean, damp and soft cloth. Wipe dry after cleaning.
Cleaning the Nozzle and Attachments
It is recommended to clean attachments with water after each use.
1) Pry open the cover release tab on the nozzle to remove the cover.
2) Rinse thoroughly with clean water. Allow the parts to dry before storing.
Cleaning the Brushrolls and Floor Nozzle Cover
To maintain efficient cleaning, the brushrolls must be kept free of carpet fiber, string, or hair build-up. If the brushrolls are wrapped with hair or debris, follow below steps to check and clean brushrolls. Cleaning the brushrolls periodically is recommended for best performance.
1) Turn off and unplug carpet cleaner.
2) Grip the two nozzle cover release tabs and pull up with force to remove the nozzle cover.
3) Hold the nozzle cover. Insert the nozzle cleaning tool into the slot openings at the front of the floor nozzle cover. Clean until free of pet hair or debris. Rinse the nozzle cover and allow it to dry.
4) Remove any build-up entangled around the brushrolls.
5) When finished cleaning, reinstall the nozzle cover. First lock the two tabs on the nozzle cover into the slots on the front edge of the floor nozzle. Then lock the nozzle cover into place by rotating it down until a click is heard.
NOTE: Make sure the nozzle cover is properly installed
Cleaning the Foam Filter
It is recommended to clean the filter every 3 months. Foam filters may appear dirty after use - this is normal.
1) Remove the clean water tank and the dirty water tank.
2) Remove the foam filter with the nozzle cleaning tool as shown.
3) Wash with cold water only, DO NOT use detergent or soap. Squeeze by hand and allow to air dry before reinstalling.
NOTE: DO NOT operate without foam filter installed.
DO NOT wash in the dishwasher.
DO NOT install foam filter if damp.
4) Replace the foam filter into the carpet cleaner.
5) Reinstall the clean water tank and the dirty water tank.
Genuine Vacmaster accessories and spare parts for your machine.
We stock a wide range of spare parts if you'd like to repair your machine, rather than replace it. If you can't find the part you are looking for in the accessories section above, please get in touch with us. For safety, certain parts may not be available individually, but as part of a combined unit.
FAQ
Yes, Vacmaster Carpet Cleaners are safe to use around pets and children. Please refer to the cleaning solution label and follow the correct operating and mixing instructions. Maintain good ventilation during cleaning.
We always recommend following the manufacturer's cleaning guidelines often found on the product's label. We do not recommend deep cleaning any delicate rugs or surfaces, for example those containing wool, silk, velvet or natural hide.
Yes, we recommend that you thoroughly vacuum your carpets before using a carpet cleaner. This will remove any loose dirt, dust and pet hair to prevent any build-up of debris which could potentially block the carpet cleaner.
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Support
We’re here to empower you with the knowledge and solutions to make the most of your machine, and to support you when you just need a helping hand. Our friendly, UK based, customer service team are here to help.
This Vacmaster appliance comes with a 2-year domestic use guarantee.
Free and Fast Delivery:
We offer free delivery on all UK mainland orders* and free next working day delivery on all orders that include an appliance.
Orders for spare parts and accessories are despatched via a 48hr standard delivery service.
* Delivery charges apply for addresses in the Channel Islands, Northern Ireland, Isle of Scilly and Man.
Returns:
We hope that you are happy with your purchase but if that's not the case, unused, undamaged products can be returned for a refund within 30 days of receipt.
Our aim is to keep it personal. Our friendly UK based customer service team are there if you need a helping hand.
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