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VOC1218PF-01
Learn how to set up and use your artificial grass and garden vacuum cleaner with instruction manuals, user guides and FAQs.
1) Remove all the contents from inside of the vacuum cleaner container.
2) Attach the carry handle into the slots located on the top of the power head. Secure them with supplied screws.
3) Turn the container upside down and insert the feet with casters into the slots and apply pressure until they click into place. Secure them with supplied screws.
4) Your vacuum cleaner comes ready for both wet and dry vacuum cleaning with the washable cartridge filter and pre-filter pre-installed.
5) Secure the power head back on the container, using the latches. Insert the locking the end of the hose into the suction port of the container and lock into place.
6) Choose the desired accessories and/or extension wands and push fit onto the hose nozzle.
7) Attach the detachable power cable to the connection lead using the cable restraint hook as illustrated.
Floor Nozzle Attachments
1) To remove the floor nozzle attachment, release the push clips on either side of the floor head holder. The attachment should drop out from underneath. Only one floor nozzle should be attached at any given time.
2) To insert a new floor nozzle attachment, place one side of the attachment into the bottom of the floor head holder and secure one clip in place. Push the other side up into place and ensure it is securely fitted into the holder.
1) Keep all safety devices, air vents and the motor housing free of dirt and dust. Use a soft, dry brush to clean the equipment regularly.
2) Clear all dirt or debris from the collection tank after each use. Allow to dry before replacing the power head. Do not use cleaning agents or solvents; these may damage the appliance.
3) Check the hose, attachments, and power cord to verify that they have not been damaged or any debris is trapped and blocking airflow.
Cleaning the Washable Cartridge Filter & Nylon Pre-filter
1) Remove the filter and clean by gently tapping or brushing dirt off. For optimal performance it is recommended to replace the old filter with a new filter regularly.
2) Use a mild soap and water solution to wash cartridge filter and nylon pre-filter and rinse with clean water. Allow the filters to air dry before re-installing.
Genuine Vacmaster accessories and spare parts for your machine.
We stock a wide range of spare parts if you'd like to repair your machine, rather than replace it. If you can't find the part you are looking for in the accessories section above, please get in touch with us. For safety, certain parts may not be available individually, but as part of a combined unit.
FAQ
This can be caused by:
1) No power. Check the power supply and fuse.
2) Functional fault in the power cord, switch, or motor. Have the damaged part checked by qualified personnel or contact the customer care team.
The filter is missing or damaged. Install the filter correctly or replace it if it is damaged.
This can be caused by:
1) The power cord is disconnected from the power supply. Make sure the plug is connected to the power supply.
To fit a dust bag, follow this step by step video:
To clean the cartridge filter, follow this step by step video:
To change the floor head attachment, follow this step by step video:
To check the float valve, follow this step by step video:
To unblock the vacuum cleaner, follow this step by step video:
Learn
Support
We’re here to empower you with the knowledge and solutions to make the most of your machine, and to support you when you just need a helping hand. Our friendly, UK based, customer service team are here to help.
This Vacmaster appliance comes with a 2-year guarantee.
Free and Fast Delivery:
We offer free delivery on all UK mainland orders* and free next working day delivery on all orders that include an appliance.
Orders for spare parts and accessories are despatched via a 48hr standard delivery service.
* Delivery charges apply for addresses in the Channel Islands, Northern Ireland, Isle of Scilly and Man.
Returns:
We hope that you are happy with your purchase but if that's not the case, unused, undamaged products can be returned for a refund within 30 days of receipt.
Our aim is to keep it personal. Our friendly UK based customer service team are there if you need a helping hand.
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